Guides & Tools
Guides & Tools

SUMMARY GUIDE – Module 5 - Communicating to Cooperate - Crisis Management and Media Relations
Crisis management includes an operational component — which may involve technical, industrial, environmental, IT, financial, medical, legal, social, political, or public safety dimensions — and a communication component. For a crisis plan or emergency measures to be effective, this second component must be fully integrated into the preparation process.
French version available now — English translation in progress.